Free shipping within Europe (aside from overseas territories)
Once order has been done. Allow two weeks for the jewellery making and shippement. Each piece is made to order and done by hand. Once the jewellery is done, you will be notified with the tracking number and informed of the delivery date estimated.
Shippements are send by the post office.
For shipping out of Europe, the recipient may have to pay customs fees, depending of the legislation in force within the destination country.
DO not hesitate to consult regularly the online monitoring for tracking orders.
How to return your order e-shop ?
If your jewelleries do not suit you, you have 14 days to send them back.
Very important to not take off the security link attached to the jewellery if you want to be refund.
- Fill up the returns form gived with the order (if you don’t have it anymore: tell the reference number in a paper attached to the order)
- Put the item(s) and the form in a sturdy packaging.
- Send it with tracking number to this adress:
Rua Cruzado Osberno, 13
Return costs are at the responsability of customer.
- Send a mail by stating the reference of the order and by attaching the proof of shipping.
Warning, the jewelleries who not follows these conditions would not be refund.
We do not make exchange.
If you ‘d lke to change a jewellery, you need to return it against refund and to make a new order.
Refund is done within 30 days after receiving the item.
Il est effectué directement sur la carte ayant servi à l’achat.It is done directly to the card who has been used for the payment.
Nicchia Jewellery’s website is it secured?
Our e-shop is a website with tested security and with secured payment.
By which forms of payment can I make my order?
The payment of your order in our e-shop can be done:
- by card payment
- with PayPal